Premium Embroidered US Veterans Cap VT1910001

🇺🇸 Refund & Return Policy

100% Satisfaction Guaranteed — Because You Deserve the Best.

At Patriot Threads Shop, we stand proudly behind every product we make.
We’re honored to serve those who’ve served, and your satisfaction is our top priority.
If something’s not right with your order, we’ll make it right — fast and hassle-free.

📨 Easy Returns

Our support team is always ready to help you with returns or replacements.

• In some cases, we may ask for a quick photo as proof to speed up the process.

• All orders are tracked and recorded in our system for your security.

• Once a prepaid return shipping label is issued, please use it within 14 days.
  Delivery companies will not accept expired labels, and late returns may be refused.

🕒 Time Frame

• Any issues with your order must be reported within 15 days of delivery.

• Please email us at support@patriotthreads.shop with your order number, photos of the item, and the shipping label.

• If an item was sent to you by mistake, we may ask you to return it.

• If a product becomes unavailable or discontinued after your purchase, we reserve the right to issue a full refund instead of sending a replacement.

📦 Damaged Packages

If your package arrives damaged, we’ll ship you a replacement at no extra cost.
To report a damaged package:

• Use the “Email Us” form on our website patriotthreads.shop

• Or email us directly at support@patriotthreads.shop
  Please include your order number and clear photos so we can resolve it quickly.

⚔️ Defective Items

We offer a 30-day return policy for defective items.

• Refunds will be credited back to your original payment method.

• You can keep the defective item — no return needed. It’s on us.

🇺🇸 Our Commitment

We value your trust and will always treat you with honesty, respect, and urgency.
Our mission is simple: to make sure every Patriot, veteran, and proud American is 100% satisfied with their purchase.

📧 Email: support@patriotthreads.shop
🌐 Website: https://patriotthreads.shop
🕒 Response Time: 1–2 business days

⚠️ Disclaimer

Because many of our products are custom-made and printed on demand, please note:

• We do not accept returns for change of mind.

• If you order the wrong size, we offer a one-time size exchange for a small shipping fee.

• The product must be in its original condition and the exchange request must be made within 15 days of delivery.

• Returns and refunds remain available for damaged, defective, or incorrect items at no extra cost.

Thank you for supporting Patriot Threads Shop — where pride, honor, and American spirit live strong. 🇺🇸

📦 Order Processing

We produce, package, and ship from three main locations — the U.S., Canada, and China — so you can receive your order in record time.

If your item is out of stock at the nearest location, it will be shipped from our main fulfillment center in China, where we maintain a large inventory to ensure fast service.

All orders are processed within 1–2 business days (excluding weekends and holidays).

🇺🇸 Standard Shipping — $6.95

• Processing Time: 1–2 business days

• Delivery Time: Typically 7–14 business days depending on your location and weather conditions.

• Tracking information will be emailed to you once your order has been shipped.

🆓 Free Shipping (on eligible orders)

• Processing Time: 1–2 business days

• Delivery Time: Typically 7–14 business days depending on your location and weather conditions.

• Free shipping applies to selected products or when your order meets the minimum purchase requirement.

📦 Order Tracking

Once your order ships, we’ll send you a tracking number via email so you can follow your package’s journey in real time.
You can also track your order anytime at https://patriotthreads.shop.

⚠️ Delays & Exceptions

While we strive to deliver on time, unforeseen circumstances such as customs delays, severe weather, or carrier issues may occasionally cause shipping delays. We appreciate your patience and understanding.

📧 Need Help With Your Shipment?

If your order hasn’t arrived within the expected time frame, or if you have questions about your shipment, contact us at:
📩 support@patriotthreads.shop

We proudly serve our customers with the same dedication and reliability they’ve shown our nation. 🇺🇸