FREQUENTLY ASKED QUESTIONS

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order. 

We’ll prepare your order and let you know when it’s on its way!

We accept Visa, Mastercard, JCB, American Express as well as Paypal.

Just after your order has been successfully placed.

We strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from our store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

You do not pay any extra fee, The product price includes all the fee and taxes. We have paid all the taxes before shipping your order.

We provide worldwide shipping.

The world wide shipping cost is $6.95, if your order is over $69 , you will have free shipping.

On average, merchandise is produced and shipped from our facility 1-2 business weeks  after purchase.

We do not offer the shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

Yes, we’ll email one out to you. We know how important it is for our customers to be informed about their order, so we’ll send it to you as soon as possible. Once you’ve got your tracking number, your order should arrive within a few days.

If you still haven’t received a tracking number within 14 days of your order, please email us.

Tracking numbers can take 1-2 days to appear in the shipping carrier’s system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact email us, and we’ll update you about the status of your order.

Yes, of course.

However, please be aware that we are unable to offer compensation for late delivery in these circumstances. These situations occur when the shipping address is wrong or incomplete. If this is due to an error on our part, we’ll reimburse you the shipping fee, and then resend the parcel. However, if we were provided with the wrong information at checkout, we cannot offer any reimbursement. We will of course re-ship your order once you’ve provided us with your correct address.

If your order has been returned to sender, all you need to do is contact us to arrange for it to be re-shipped. We’ll ask for a new shipping address, and we might ask for a contact number so we can make sure it reaches you this time.

🇺🇸 Refund & Return Policy

100% Satisfaction Guaranteed — Because You Deserve the Best.

At Patriot Threads Shop, we stand proudly behind every product we make.
We’re honored to serve those who’ve served, and your satisfaction is our top priority.
If something’s not right with your order, we’ll make it right — fast and hassle-free.

📨 Easy Returns

Our support team is always ready to help you with returns or replacements.

• In some cases, we may ask for a quick photo as proof to speed up the process.

• All orders are tracked and recorded in our system for your security.

• Once a prepaid return shipping label is issued, please use it within 14 days.
  Delivery companies will not accept expired labels, and late returns may be refused.

🕒 Time Frame

• Any issues with your order must be reported within 15 days of delivery.

• Please email us at support@patriotthreads.shop with your order number, photos of the item, and the shipping label.

• If an item was sent to you by mistake, we may ask you to return it.

• If a product becomes unavailable or discontinued after your purchase, we reserve the right to issue a full refund instead of sending a replacement.

📦 Damaged Packages

If your package arrives damaged, we’ll ship you a replacement at no extra cost.
To report a damaged package:

• Use the “Email Us” form on our website patriotthreads.shop

• Or email us directly at support@patriotthreads.shop
  Please include your order number and clear photos so we can resolve it quickly.

⚔️ Defective Items

We offer a 30-day return policy for defective items.

• Refunds will be credited back to your original payment method.

• You can keep the defective item — no return needed. It’s on us.

🇺🇸 Our Commitment

We value your trust and will always treat you with honesty, respect, and urgency.
Our mission is simple: to make sure every Patriot, veteran, and proud American is 100% satisfied with their purchase.

📧 Email: support@patriotthreads.shop
🌐 Website: https://patriotthreads.shop
🕒 Response Time: 1–2 business days

⚠️ Disclaimer

Because many of our products are custom-made and printed on demand, please note:

• We do not accept returns for change of mind.

• If you order the wrong size, we offer a one-time size exchange for a small shipping fee.

• The product must be in its original condition and the exchange request must be made within 15 days of delivery.

• Returns and refunds remain available for damaged, defective, or incorrect items at no extra cost.

Thank you for supporting Patriot Threads Shop — where pride, honor, and American spirit live strong. 🇺🇸

Contact us as soon as possible. We’ll send you a replacement as quickly as we can.

Yes. As long as your cancellation request is made within 24 hours of placing your order.

After the 24 hour period, cancellations will be accepted at our discretion. We will might charge you a 20% cancellation fee, since work will have already been done on your order.

Orders that have already been printed cannot be cancelled.